Do these run true to size?

These run true to size. KOI does not carry half sizes. If between sizes, go up.

Are these comfortable, and do they suit wider feet?

The chunky platform sole distributes weight evenly and reduces the effective height at the heel. Customers note these are comfortable for events and evenings out. The fit runs standard width. If you have wider feet, size up one.

What should I know before wearing these for the first time?

PU platform heels benefit from a short break-in period. Wear them around the house for an hour or two before your first full event. The iridescent upper is PU and wipes clean easily with a damp cloth.

Who is this style designed for?

Popular with kawaii fashion fans, Y2K nostalgic dressers and alternative fashion enthusiasts who build full statement looks. The Polly Pocket collab detail makes these a standout piece for themed events, kawaii markets, and alternative fashion occasions.

Is this style vegan, how do I care for it, and how long will it last?

Yes, fully vegan. The upper is PU with no animal-derived materials. Wipe clean with a damp cloth and store out of direct sunlight to preserve the iridescent finish. With regular care these hold up well through seasons of wear.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.