Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. This is a clearance style available in the one size listed, so please check the size carefully before ordering, as clearance items are final sale and cannot be exchanged or swapped.

What is this made from and how do I care for it?

The Royal Manor Velvet Platform Heels has a velvet upper. Wipe the upper with a soft damp cloth and store it away from direct heat. It holds up well with regular care.

Can I return or exchange this style?

This is a clearance item and is final sale. Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Full details at shoefreaks.ca/pages/return-policy.