Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.

Are these comfortable, and do they suit wider feet?

The chunky sole construction distributes weight evenly and adds stability, making these more comfortable for extended wear than the height suggests. Customers report wearing them comfortably through concerts, events and nights out once broken in. The fit runs narrow. if you have wide feet or a wider forefoot, size up one full size.

What should I know before wearing the Midnight Sasquatch Fluffy Snow Boots for the first time?

The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the correct UK equivalent. Wear them at home for 30 to 60 minutes before your first event to let the upper ease at the flex points and toe box. Wearing them with socks during the first few uses can help soften the material and reduce friction, especially around tighter areas.

Who is this style designed for?

This style is popular with kawaii fashion fans, bold dressers and anyone who wants playful texture with significant platform height for themed events, everyday statement looks and occasions where standing out is the goal.

Is this style vegan, how do I care for it, and how long will it last?

This style is made with pu and is not fully vegan. To care for the uppers, use a matching shoe cleaner or conditioner and brush off surface dirt before applying. Store in a cool dry place away from direct sunlight and stuff the toe with tissue when not in use. With regular care they hold up well through consistent use.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.