Do these run true to size?

These run small. Size up one full size. KOI does not carry half sizes. If between sizes, go up.

Are these comfortable, and do they suit wider feet?

The chunky outsole distributes weight evenly for a platform mule and customers find these comfortable for evenings and events. The upper runs a little narrow. If you have wider feet, size up one full size.

What should I know before wearing these for the first time?

Because these run small, size up before ordering. Wear them at home for 30 to 60 minutes before your first full outing to let the mule fit settle comfortably around your foot. The PU upper wipes clean with a damp cloth.

Who is this style designed for?

Built for kawaii fashion fans, Y2K nostalgic dressers and alternative fashion enthusiasts who want a playful, platform statement mule for warm weather events, markets and alternative fashion occasions. The Polly Pocket collab detail makes these a conversation piece as much as a shoe.

Is this style vegan, how do I care for it, and how long will it last?

Yes, fully vegan. The upper is PU with no animal-derived materials. Wipe clean with a damp cloth and store away from direct sunlight. With regular care these hold up well through seasons of wear.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.