Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.

Are these comfortable, and do they suit wider feet?

The flat or low-profile sole keeps the foot in a natural, comfortable position making these well suited for all-day and all-evening wear. Open styles require minimal break-in and most customers find them comfortable from the first wear. The fit runs narrow across the toe box. Shoppers with wide feet should size up one full size.

What should I know before wearing the Sunbeam Heart Jelly Sandals for the first time?

The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the correct UK equivalent. Wear them at home for 30 to 45 minutes before your first outing. Open styles have a minimal break-in period and the upper and straps soften quickly. These perform best on smooth indoor surfaces.

Who is this style designed for?

This sandal suits alternative fashion fans, playful dressers and anyone who wants an open platform shoe for warm-weather events, themed occasions and everyday alternative style.

Is this style vegan, how do I care for it, and how long will it last?

Yes, this style is fully vegan. The upper and all materials are synthetic with no animal-derived leather, suede or glues. To care for them, wipe down with a damp cloth and mild soap after each wear. Store in a cool dry place away from direct sunlight to help the material hold its shape and finish. With regular care they hold up well through consistent use.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.