Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.

Are these comfortable, and do they suit wider feet?

KOI chunky trainers are built on a wide, stable sole that distributes weight evenly and is comfortable for extended all-day wear. Customers report them as comfortable for full days out, gigs and standing at events. The fit runs narrow across the forefoot. If you have wide feet, size up one full size.

What should I know before wearing the Jinx Mystic Charm Trainers for the first time?

The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the correct UK equivalent. Wear them at home for 30 to 60 minutes before your first outing to let the upper soften and settle around your foot. Break-in for this style is minimal. The faux leather will ease with wear and feel noticeably more comfortable after the first few uses.

Who is this style designed for?

This trainer is popular with alternative fashion fans, streetwear enthusiasts and everyday bold dressers who want chunky platform construction for all-day wear, gigs, markets and casual alternative occasions.

Is this style vegan, how do I care for it, and how long will it last?

Yes, this style is fully vegan. The upper and all materials are synthetic with no animal-derived leather, suede or glues. To care for them, wipe down with a damp cloth and mild soap after each wear. Store in a cool dry place away from direct sunlight to help the material hold its shape and finish. With regular care they hold up well through consistent use.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.