Do these run true to size?

This style fits true to size. If between sizes, go up. KOI shoes do not come in half sizes.

How comfortable are these for extended wear?

The chunky sole construction distributes weight evenly and adds stability, making these more comfortable for extended wear than the height suggests. Customers report wearing them comfortably through concerts, events and nights out once broken in. The fit runs narrow. If you have wide feet or a wider forefoot, size up one full size.

What should I know before wearing these for the first time?

The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the equivalent. The velvet upper is soft from the first wear. Use a fabric protector spray before your first outing and avoid wet conditions as velvet absorbs moisture.

Who are these designed for?

Designed for alternative fashion fans, goth dressers and Y2K enthusiasts who build outfits around bold platform footwear. Worn at goth events, concerts, dark markets and everyday occasions where KOI platform shoes are the centrepiece of the look.

What are these made from and how do I care for them?

Fully vegan. Made from velvet fabric. Brush gently with a soft brush to restore the nap. Spot clean and allow to air dry. Avoid soaking the upper. With regular care these hold up well through regular wear.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.